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   CANADA Calgary, AB

Hunting Department Sales Associate (Full-time) CANADA Calgary, AB
Position summary:

Performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.

Knowledge of hunting (Firearm and Archery) merchandising is a plus.

Position responsibilities :

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers Insure a pleasant and productive shopping experience for all customers

Demonstrate product to customers

Replenish product on shelves as required per Merchandising guidelines

Remains Product “expert” through ongoing product knowledge training

Knowledgeable of advertised sales; maintain pricing and signing

Assist with "Seasonal" floor merchandise moves

Restock merchandise as required

Other duties, assignments and responsibilities as needed

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   CANADA Halifax, NS

Team Leader - Apparel Department CANADA Halifax, NS
We currently have a full-time opening in our Apparel Department for a Team Leader. The position requires previous supervisory background, preferably in a high volume retail environment and a strong knowledge of apparel merchandising. Must be detail oriented and customer service focused. MUST have weekend/evening availability. Great benefits package and competitive hourly pay rate.

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Customer Service Outfitter (Full Time) CANADA Halifax, NS
Position summary:

Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Position responsibilities:

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

Greet all customers as they enter the store in a friendly and outgoing manner

Handle customer's merchandise returns; complete refund / exchange paperwork

Sort returns by category and return to proper area

Sell appropriate Hunting and Fishing Licenses

Handle and administer all incentive and reward programs

Other duties, assignments and responsibilities as needed.



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   CANADA Moncton, NB

Parts Sales Associate (Full-time) CANADA Moncton, NB
Position is available to assist customers with purchases of or questions regarding boat, motor or trailer parts. Position will research customer inquiries using internet web sites, manufacturer contact or on-site reference materials. Additional responsibilities include contacting vendors, verifying payments, typing invoices, updating reports, processing returned merchandise and completing refund transactions. Marine knowledge is helpful along with good phone etiquette and data entry skills. Telemarketing experience is a plus.

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Hunting Department Sales Outfitter (Part-time) CANADA Moncton, NB
Position summary:

Performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.

Position responsibilities :

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers Insure a pleasant and productive shopping experience for all customers

Demonstrate product to customers

Replenish product on shelves as required per Merchandising guidelines

Remains Product “expert” through ongoing product knowledge training

Knowledgeable of advertised sales; maintain pricing and signing

Assist with "Seasonal" floor merchandise moves

Restock merchandise as required

Other duties, assignments and responsibilities as needed

Apply for this job

   CANADA Tsawwassen, BC

Human Resources Manager CANADA Tsawwassen, BC
JOB SUMMARY

Bass Pro Shops is seeking an experienced HR Manager to support our store. The successful candidate will build strong partnerships with Store Management and Bass Pro Associates. The HR Manager will be responsible for delivering HR programs and processes to enable the success of the business. Responsibilities include training, employment practices, recognition and reward programs, staffing, performance management, compliance and creating and maintaining a positive associate relations environment.

RESPONSIBILITIES

• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
• Execute all HR related policies, practices and direction from the Company
• Provides leadership and support for Store Management team
• Assists with development and implementation of HR programs to source, recruit, hire, develop and train Management associates to fill vacancies and to provide candidates for the future growth of the Company.
• Assists Management to staff the Store with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment
• Meets all retention goals set by the Company.
• Maintains open door policy in the store.
• Administers all recognition programs.
• Supervises the Focus Group program and follows up on all issues.
• Establishes a store level communication program to include: Newsletter, handouts, meetings, check stuffers, etc.
• Resolves associate issues
• Facilitates training for all levels in the store. Ensures compliance with all training programs.
• Other duties as assigned

PREFERRED QUALIFICATIONS

• 3-5 years HR experience in a Generalist role (preferably in Retail)
• 2 years Management experience

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Operations Support Specialist CANADA Tsawwassen, BC
Full time position

Summary:
Reporting to the Asset Protection Senior Manager, the Operations Support (Asset Protection) Specialist is responsible for proactively protecting all Bass Pro Shops and Cabela’s assets including people, property, and proprietary information. The Operations Support Specialist assists in planning, analyzing, evaluating, and leading the asset protection function in the retail store environment to enhance bottom line profitability through shrink and risk reduction. This position ensures compliance to provincial and federal regulations relating to Canadian Firearms Center (CFC), explosives, and related site inspections. The Operations Support Specialist proactively leads all internal and external investigations relating to criminal activity to reduce theft and fraud exposure and leads the development of a shrink elimination culture in the store through education of all levels of Outfitters on asset protection initiatives.

Responsibilities:
• Proactively identify and implement procedures to influence change on operational processes or training gaps that are causing profit loss or shrink to the retail environment. Measured through daily walks, audits, validations and regular business reviews.
• Inventory shrink reduction efforts to minimize bottom line loss in the retail stores. This includes the training of both Outfitters and Retail Managers on trends to help limit loss. Measured through awareness training, daily reports, physical inventory results, ability to diagnose root cause and develop partnerships to minimize loss.
• Timely, legal and effective internal and external investigations that limit liability while reducing the overall impact to the company's bottom line. Measured through investigative productivity with supporting documentation and effective file retention.
• Safety Security and Compliance Awareness to promote collaboration and assistance to protect Outfitters, customers and bottom line. Measured through employee engagement, Safety Security and Compliance validations, audit results and collaboration with store leadership.
• Responsible for the professional development of partnerships with all Management and Leads in the Retail Stores to further develop business acumen and obtain buy-in for the Safety Security and Compliance function. Support Company Asset Protection initiatives, evolve & advance the Asset Protection program
• Develop professional working partnerships with regulatory agencies, police, local Asset Protection departments, and store Outfitters to leverage overall improvement to retail operations
• ALL OTHER DUTIES AS ASSIGNED BY MANAGEMENT.

EXPERIENCE/QUALIFICATIONS:
• Bachelor’s degree in criminology, business administration, or related discipline is preferred
• A combination of education and asset protection experience will be considered
• 2 – 4 years’ experience in an asset protection role
• 2 or more years’ experience in an asset protection supervisory or manager capacity
• Possess or be eligible to acquire state Security Guard license
• Certification in Wicklander Zulawski Investigative Interviewing is preferred
• Demonstrated experience with common security systems (CCTV, Card Access, Burglar, and Exception Based Reporting)

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   CANADA Vaughan, ON

Boat Detailer (Full-Time) CANADA Vaughan, ON
Position is responsible for washing, cleaning, waxing and vacuuming interiors of customer, display and stock boats. Additional responsibilities include ensuring all components are in proper working order, inspecting boat's overall condition so that it will be acceptable to the customer and verifying all purchased accessories have been installed as per the buyer's order. The Detailer will also start and run the motor. Detailing work is done in a wash bay, which is not air-conditioned.

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Hunting Department Outfitter (Part-time) CANADA Vaughan, ON
Position summary:

Performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and direction to customers.

Knowledge of hunting (Firearm and Archery) merchandising is a plus.

Position responsibilities :

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers Insure a pleasant and productive shopping experience for all customers

Demonstrate product to customers

Replenish product on shelves as required per Merchandising guidelines

Remains Product “expert” through ongoing product knowledge training

Knowledgeable of advertised sales; maintain pricing and signing

Assist with "Seasonal" floor merchandise moves

Restock merchandise as required

Other duties, assignments and responsibilities as needed

Apply for this job
Boat Sales Consultant (Part-Time) CANADA Vaughan, ON
Non-Commissioned Position

Position summary:

Performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.

Position responsibilities:

Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers

Meets with potential customers to determine their boating needs. Provides information necessary to allow the customer to make an informed buying decision

Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings

Maintains awareness of advertised items

Remains current on & adheres to all selling skills training & direction

Works cooperatively with the Service Department to see that delivery to the customer is seamless Maintains complete confidentiality of all sensitive & personal information

Participates in special events such as Boat Shows, Parking Lot events, etc.

Accurately completes all necessary paperwork required within the selling process

Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition

Utilizes IDS Prospect Management screens on a daily basis, specifically entering new customers and conducting follow up activities with customers before and after the sale

Performs other duties & assignments as needed (including temporary assignments in other areas of the Store)

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by sending an e-mail to:
Jobs@BassPro.com